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Payment is expected at the time of session. Accepted forms of payment include cash, HSA, FSA, and major credit cards.
We employ a Generous Rescheduling Policy. As such, session fees for cancellations or no-shows are not waived, no matter the reason. Clients can reschedule their appointment anytime during the week before, during, or after their absence. Thus providing a three week window to reschedule a missed session. If the appointment is not rescheduled, you will be charged the full fee. Fees are waived for two (2) absences (“freebies”) per year for vacations or other types of extended leaves.
We provide a “Good Faith Estimate” of the cost for services prior to the start of services in accordance with the No Surprises Act effective January 1, 2022.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
Located at:
1300 Mercantile Lane
Suite 129-29
Largo, MD 20774
A: Your first appointment will consist of information gathering to further understand each clients past, needs, strengths, challenges, interests, and desired goals for treatment. Ultimately, this time will be used to begin establishing a connection that will aid in building a strong relationship, as this is the cornerstone for predicting a successful treatment process.
This is also another opportunity to decide if this will be a good fit to assist you in reaching your treatment goals and whether or not you are comfortable with your provider. Take this opportunity to ask any questions that you may have with regard to the treatment approach.
A: Truthfully, treatment processes vary by client. The goal is not to adopt you as a therapy client forever, but instead to assist you in reaching your goals. Therapy is a commitment to yourself that requires time and effort, and the decision to engage in the process is yours.
We work with clients interested in regular weekly participation in the therapeutic process, as this will increase the likelihood of better and quicker results. We will work as a team to assess the progress you are making in achieving your goals and explore any barriers that may arise. Once consistent improvement is observed, discussion to begin the discharge process occurs and sessions move from weekly to bi-weekly, then monthly. Then you earn your wings to soar as you were always destined to do!!
A: We do not take insurance and would be considered an “out-of-network provider”. As an “out-of-network” provider Akili Wellness Services is a fee-for-service company and only accepts our full fee for services. You should always check with your insurance company to see whether you are covered for out-of-network services for mental health. Typically, if you have the terms PPO, POS, or out-or-network on your insurance card, you may be able to receive reimbursement for services at the insurance companies rate of reimbursement.
Questions to ask your insurance provider:
A: We accept cash, credit/debit cards (all major credit cards, including HSA, FSA cards) as payment for services. We will provide you with a monthly statement that you can use to submit to your insurance company for reimbursement that will include all of the relevant information necessary (diagnosis code, therapist NPI, billing code, etc.)
Some options for claims submission include:
1) Directly to insurer via mail or electronically
2) Reimbursify – www.reimbusify.com
A: Phone Consultation (free): 15-20 minutes
Initial Evaluation/Diagnostic: 55-60 minutes
Individual Session: 50-55 minutes
Couples Session: 55-60 minutes
Group Sessions 60-75 minutes
A: The short answer is “No”. Contrary to the belief of many, therapy is not about giving advice. Instead, it is a safe place that allows you to work toward changing your life through the exploration of behavior patterns, thought processes, and feelings. We will work as a team to examine these inner conflicts that may be impeding your ability to enjoy life.
A: Yes, virtual therapy services are available to residents of Maryland, Virginia, and the District of Columbia. Virtual coaching services are available nationwide.
A: In the case of a crisis (threat to harm self or another individual, abuse or neglect), call 911 or go to your nearest Hospital/Emergency Room.
Here are some helpful numbers:
Prince George’s County – Mobile Crisis Response Team – 301-429-2185
Prince George’s County – Suicide Hotline – 301-864-7130
National Suicide Prevention Lifeline – 1-800-273-8255
Copyright 2022-23 by Akili Wellness Services, LLC. All rights reserved.
